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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,766 reviews
629 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,766 Army service member reviews from Virginia

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5 out of 5 Stars

Our experience with Veterans United was nothing less than extraordinary. Our loan officer, Jason Rush, went above and beyond in making our home buying purchase fast, easy, and memorable. William was fantastic at returning calls and checking in to make sure the process maintained the highest level of professionalism and speediness. Den

headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars

Working with Ali made everything so easy! She truly is the sweetest.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

This is the most comprehensive and professional way to purchase a home, even with complications. We had a contingency deal where we had to sell our old house at the same time we bought a new one, using the equity from the old house sale as a down payment. They made the process nearly effortless. Their web interface is very well put together and manages each step clearly. It's easy to keep track of what you need to do at various stages. The people I dealt with smoothed everything over nicely, working with the title company and my realtor.The title company ultimately managed the movement of funds from the sale to the purchase, but without Veterans United I am not sure we could have succeeded in this housing market where timing is everything and corporations are buying houses to rent them out with cash. It's hard to become a homeowner when flippers and corporations use the incorrect buying method, posing as live-in purchasers. Basically you are offering a loan versus the cash the investors have. With investors using shady purchasing practices, and house prices continuing to inflate, we had a steep hill to climb.But despite these challenges, having a team like Veterans United helped us find the right house, secure a good rate, and move the seal along pretty quickly.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Scott and the whole team were amazing. Anytime I had any questions or needed extra clarification they were on it. They kept me in the loop and aware of everything going on every step of the way

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Photo submission from Joshua D.

Veterans United made a dream come true that I thought was impossible! I stepped into the home buying process with no knowledge, and now I feel confident and comfortable with everything that has happened throughout the process. From the very beginning to the day I received the keys to my home, Veterans United blew me away. I highly recommend Veterans United!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

From my first inquiry to signing the final documents, Veterans United was engaged and supportive every step of the way. To top it off, we were greeted with a thoughtful home‑warming gift when we walked in for closing—a wonderful touch that really stood out.
Beyond the excellent customer service, I received the best deal available on the market at the time, with minimal fees and charges. I would confidently recommend Veterans United to my family and to anyone interested in using their VA home loan benefit.
Thank you for everything! 🙂

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Great support.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Bobby Moss and his whole team -especially Lynette- were wonderful to work with. They answered all of our questions and returned all emails and phone calls quickly.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

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5 out of 5 Stars

Rich and his team are absolutely amazing. Their teamwork made my dreams work! I love would recommend his team to complete strangers as long as they are Veterans or Active Duty.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Jabril M.

I truly thought this was going to be one of the most difficult, lengthy processes I have experienced, especially as a first time homebuyer. To say the VU Team made everything as easy and seamless as possible is an understatement. From start to finish, the team walked me through every step, answered every question. They made the process so easy, I think we closed in less than a month! It went so fast and easy, it certainly feels like it was less than a month. I would recommend every Veteran looking to purchase a home, contact the VU Team!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

I’m very satisfied with the guidance Melissa Kunkel has provided me. She’s very attentive and promptly responds after every texts/call. Down to Earth and very informative. Thank you Melissa.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Awesome team to work with! Adam Hastings and Jake Tecklenburg are outstanding at what they do. Always available, and quick to answer every question! Great team, would recommend!!

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

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Experience first-hand why 359,549 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Photo submission from Matthew J.

We will always recommend Veterans United. Eric and Brittany Miller were absolutely amazing!!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Loan Team was very responsive and so helpful. A painless experience.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars

Very easy company to work with

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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