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Colorado Springs, Colorado Reviews

Unedited and unfiltered reviews from Veterans and military families

2,018

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 2,018 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Martin Schneider, facilitated an exceptional home buying experience for me, demonstrating professionalism and unwavering support from initial contact through closing. His dedication and expertise made him an invaluable partner throughout this process, and I am grateful for the outstanding teamwork that ensured a successful outcome.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you so much Alice! I really appreciate everything you have done throughout the entire process. You are truly the best and I will happily recommend your services to anyone in the home financing market. Thanks again for all your hard work and commitment to excellent service.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Buying our home through Veterans United was an outstanding experience and I would definitely do it again. I wouldn’t hesitate for a second to work with Martin and his team again. Our process was stress free and it was an enjoyable journey. I very much appreciate the support from this VU team and we are very excited for our new home. Thank you!

5 out of 5 Stars
Would Recommend
Photo submission from Sala V.

Super excited for my home. Thanks to Veterans United.

5 out of 5 Stars
Would Recommend

We absolutely love Alice! This is the third time we have used Alice and Veterans United and she has never disappointed us. The entire process was seamless and Alice was always available to speak with us, no matter when and what we needed. We recommend Alice to all our friends and family and to anyone who wants the best customer service, professionalism, rates, and home-buying process.

5 out of 5 Stars
Would Recommend

Veterans United is a great home loan experience. The process has been streamlined and everyone is on top of all of the needs to get the loan processed in an extremely efficient manner. Alice and Betsy were great to work with and made the process easy. I had such good luck with my first loan through them, I came back when I just bought my new home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I wanted to say THANK you for such an amazing experience with buying my first home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Overall the experience was a great one. I would definitely recommend VU to all my friends that are looking to buy a house.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United has supported us under every stepping stone it takes to reach that door. Initially we were stressed to the point of health issues, on short notice PCS orders from GA to CO, but VU made it easier from the very start. Our loan officer, Alice Schneider, recommended an amazing realtor, John Szpyrka from Colorado Springs. This process was extremely easy and I will forever be sure to recommend this company, we closed within ~30 days! Any issue caused by 3rd parties was solved quickly by the professional heat these guys apply to make sure everything is done correctly! Amazing work!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
Photo submission from Abigail H.

The process was so simple, easy, and wonderful! So glad that I found them!

5 out of 5 Stars
Would Recommend

Nothing else, everything was as expected!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

2nd time we've bought a home with Veterans united. Super professional people who make the entire process hassle free

5 out of 5 Stars
Would Recommend

Michael was awesome! Super responsive and helpful. Answered every one of my dumb questions with respect and honesty!

4.5 out of 5 Stars
Would Recommend

The Veterans United team was great! They worked with me and got me into the home I wanted and needed for my family. I'm so appreciative of Alice and her team. They had someone there for me every step of the way. Thank you VU!

3.5 out of 5 Stars
Would Recommend

Betsy Travis seemed a little incompetent. She asked for the same documents that we had already sent to Alice time and time again. Would request documents at 1:30 pm and then get off at work at 2:30 pm. This seemed like a process that could greatly be improved.

5 out of 5 Stars
Would Recommend

As a Veteran and first time homebuyer, I had no idea where to start. My google search led me to Veterans United, but still didn’t know if I was doing the right thing by utilizing their services. Start to finish, the process was streamlined from the pre approval online to the closing documents through the MyVU app, what seemed like a daunting process became easy as checking a few boxes. Alice Schneider and her team helped us through the ups and downs of the interest rate market, from going under and out of contracts and finally closing on a home that fit us perfectly. I would 100% recommend Veterans United to any of my fellow Vets looking to buy a home for their first time.

More Reviews

See all 2,018 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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