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Colorado Springs, Colorado Reviews

Unedited and unfiltered reviews from Veterans and military families

1,987

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 1,987 unfiltered, unedited reviews

3.5 out of 5 Stars
Would Recommend

Betsy Travis seemed a little incompetent. She asked for the same documents that we had already sent to Alice time and time again. Would request documents at 1:30 pm and then get off at work at 2:30 pm. This seemed like a process that could greatly be improved.

5 out of 5 Stars
Would Recommend

As a Veteran and first time homebuyer, I had no idea where to start. My google search led me to Veterans United, but still didn’t know if I was doing the right thing by utilizing their services. Start to finish, the process was streamlined from the pre approval online to the closing documents through the MyVU app, what seemed like a daunting process became easy as checking a few boxes. Alice Schneider and her team helped us through the ups and downs of the interest rate market, from going under and out of contracts and finally closing on a home that fit us perfectly. I would 100% recommend Veterans United to any of my fellow Vets looking to buy a home for their first time.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They answered all our questions and were very eager to put us in a house and they did efficiently and professionally. Would absolutely recommend them to anyone interested in buying a house

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Sala V.

Super excited for my home. Thanks to Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Had an amazing first time home buyer experience.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Have used Veterans United for both homes I've purchased now. From start to finish they make the process of buying a home simple and efficient. I've recommended VU to several servicemembers and they too have been impressed with the service offered by Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Michael and his team went above and beyond in every aspect of the loan process. As a first time home buyer, I was intimidated by the process, but from the very beginning, Michael put me at ease and not only took my anxiety away, but also made every step easy and stress-free. He was available to answer questions around the clock, and always provided me with accurate and knowledgeable information. My realtor mentioned on several occasions that she was also very impressed by her interactions with Michael. His professionalism and expertise are unmatched and I truly believe I couldn’t have had anyone better on my team.

5 out of 5 Stars
Would Recommend

The only thing is a lot of vets support Vet united, I was told that my loan my not stay with you all and again we went with you all for the strong troop support but there is a small possibility that my loan goes to another bank.

5 out of 5 Stars
Would Recommend

Veterans United Home Loans covers ever aspect of buying a home in Colorado Springs! They have the highest standard of excellence! We highly recommend them to all veterans!

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
Photo submission from Abigail H.

The process was so simple, easy, and wonderful! So glad that I found them!

5 out of 5 Stars
Would Recommend

THANK YOU SO MUCH FOR THE PANAINI PRESS!!

5 out of 5 Stars
Would Recommend

Everything was smooth. Nothing stressful.

5 out of 5 Stars
Would Recommend

Everyone involved have been very helpful and responsive. All questions and concerns I had were handled quickly.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Martin should get a promotion for his excellent customer service and kind patience as this was a very long and unusual process for us. He was there every step of the way to help us finish what needed to be done. Highly recommend him as a loan officer for anyone purchasing a property.

5 out of 5 Stars
Would Recommend

Just want to reiterate that we had almost giving up on buying a house and Alice got us more than we had asked for and ensured we closed ahead of schedule. She took it upon herself to rectify our situation and get us our house. She has excellent people skills and an immense knowledge of her profession. She deserves a raise!

4.5 out of 5 Stars
Would Recommend

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