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Colorado Springs, Colorado Reviews

Unedited and unfiltered reviews from Veterans and military families

2,079

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 372 Air Force service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The entire team that helped my wife and I buy a home were all amazing and extremely helpful and easy to work with.

5 out of 5 Stars
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5 out of 5 Stars
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Great experience all around. Thank you to Alice and team!

5 out of 5 Stars
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5 out of 5 Stars
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Handled like a professional. Thanks!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Buying our home through Veterans United was an outstanding experience and I would definitely do it again. I wouldn’t hesitate for a second to work with Martin and his team again. Our process was stress free and it was an enjoyable journey. I very much appreciate the support from this VU team and we are very excited for our new home. Thank you!

5 out of 5 Stars
Would Recommend

Veterans United is a great home loan experience. The process has been streamlined and everyone is on top of all of the needs to get the loan processed in an extremely efficient manner. Alice and Betsy were great to work with and made the process easy. I had such good luck with my first loan through them, I came back when I just bought my new home.

5 out of 5 Stars
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Photo submission from Abigail H.

The process was so simple, easy, and wonderful! So glad that I found them!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The entire team worked very cohesively.I appreciated the group chat as it kept us all on the same page, and everything was very streamlined. The organizational skills of this group are amazing!

5 out of 5 Stars
Would Recommend

Veterans United provided a wonderful first time home buyer experience for me and I will highly recommend them to anyone buying a home!

5 out of 5 Stars
Would Recommend

Overall, the buying experience with Veterans United was OUTSTANDING. One of my friends recommended the service to me and I will definitely be recommending the service to other military members. Buying a home is stressful. Having people ready and willing to help you along the way and alleviate the stress is awesome!

5 out of 5 Stars
Would Recommend

I honestly wasn't sure what to expect going into this. I'm very happy that I went with Veterans United and have even had a pleasant experience going through the homebuying process, which can be brutal for some.

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5 out of 5 Stars
Would Recommend

This was our first time buying a house, so you can imagine we were clueless in how to proceed. Alice and her team were fantastic with the loan process. The webpage is easy to navigate to upload and sign documents. I was expecting so much more, but it felt seamless. Highly recommend.

5 out of 5 Stars
Would Recommend

Good Team; went above and beyond to help me with my loan etc.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veteran’s United takes the guesswork and worries out of home buying, especially for first time buyers like myself. They provided exceptional customer service in lockstep with their clear, consistent, and constant communication to simplify the whole process. It made for a truly rewarding experience and got me into my dream mountain home. Thank you so very much, Veteran’s United!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans home United made my homebuying process too easy! The entire team was there any time I needed them. Everything from the people to the software was smooth and clear.I owe an extra special thanks to Josh Dinkins who went above and beyond to help me through this process and directly checked in with me to get everything squared away regularly. Appreciate you and the entire team helping make my family’s dream come true.

5 out of 5 Stars
Would Recommend

Josh Dinkins answered the numerous questions we had and made this a seamless transaction. Would recommend VU to anyone buying.

5 out of 5 Stars
Would Recommend

This process was a very scary process for me and my family as we are first time homebuyers. The team at the Colorado Springs branch office, lead my Alice, was amazing at every turn. They made sure I was always informed of every piece of information I could possibly need, answering me and my wife's millions of questions. No matter if they where in a meeting or actively available, they where still there to make sure no question was left unanswered, no idea or contingency plan was left unexplored or set in place. When first offers for a house where not accepted for the house that was our dream home, they didn't just throw in the flag and say "let's just try a different house", they, within minutes, had a new offer already planned out and briefed it to me with military precision and detail. We did not expect to be buying a home at this early of a stage in our life and my career in the Army, but they exercised the Army's Warrior Ethos of I will NEVER Quit and I will NEVER accept defeat, and made this mission of getting my family a great home a success. I have never found such great dedication from a team, to help a veteran and active duty service member find a home. They didn't just help find a home, but went out of their way to make sure I had tools, contacts, and services in place to make sure I could continue to improve on my home, far after the home buying process was complete. The team here in Colorado Springs should be used as a goal and standard for all lending agencies and realty teams, not just Veterans United, for how to reach success in helping people buy a house that will become a home. All veterans and active service members should look no further than Veterans United for help finding their home.
PS- Rob Riggle, your going to need a longer commercial to fit all the praises I will heap on the team I worked with, and Veterans United as a whole, that helped me give my family a home.

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