This is the company we trust most to handle all our home buying needs. We have used them three times to purchase and now once to refinance. They have not let us down once and our next purchase will be with them. Forever grateful for the best service and smooth process that they bring to all of our transactions.
Aaron & his team (Danielle, Theresa, etc) are EXTRAORDINARY!!!! The way they "held my hand" through the process of purchasing my first home is undeniable. Underwriting is a very scary part of this process; however, Aaron would reach out with words of encouragement & let me know everything is working out. I was a little nervous with working with a company outside of my home state, however Aaron never missed a beat. He was always accessible via email, phone and/or text. I will definitely recommend Veterans United & Aaron to anyone who is looking to purchase/refinance. They will definitely not regret it.
Caitlyn was also wonderful. I had back surgery right when we started the process. She and (VU) sent flowers and we'll wishes. That personal touch was very good. You usually don't get that from big companies. She also was very responsive and helpful during the whole process. She answered all questions and if she didn't know the questions she found out for us.
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Nick and Jacob are PHENOMENAL!! It was a trying process due to factors out of their control and they never quit trying to find solutions for other people's incompetence!!
If there’s a better team I can’t believe it
Thank you so much to my Veterans United team. Never stop being great. Other veterans need you just like I did! It was over the top great!! I never want to work with another company or group of people again!
The home buying experience was the easiest we have had
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The VA process is very intense. Most business days, 2 to as many as 5, response requests were received in my email. And when you believe you are in perfect shape, and received an all-clear, you receive a to-do requesting your previous months bank statement showing ALL SOURCES OF YOUR FUNDS FROM CLOSING. Would have been a keen idea to tell me to move brokerage $$$ in advance instead of jumping through panic hoops!
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Working with the United Veterans Loan team—especially Lance Hopper and Julie Moore—was an outstanding experience from start to finish. The entire process was handled smoothly and professionally, and every step was clearly explained along the way. Lance was incredibly proactive, responsive, and always made sure we understood exactly what was happening, which gave us complete peace of mind. Julie was equally helpful, organized, and supportive throughout the process. This was by far one of the easiest and most stress-free home loan experiences we’ve ever had. We highly recommend Lance, Julie, and the United Veterans Loan team to any veteran looking for a seamless and trustworthy home-buying experience.
They weren’t really well and we’re very patient with me. They went over every detail and every aspect of the loan with me. They checked up on the delays on a daily basis. I could not be more satisfied.
GREAT SERVICE! Everyone was kind and professional. Thank you for a wonderful experience!
We love Veterans United!
Always outstanding service.
