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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
71,535 reviews
794 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 71,535 Air Force service member reviews

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5 out of 5 Stars

Closed on time, great interest rate, easy app to use and track progress. Everyone was very friendly and kept the train on the track all the way to closing. I’d use them again for-sure.

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

2.5 out of 5 Stars

Kelly was great. Once we were handed off the Lisa, it was not a pleasant experience. This process became more stressful than it should have due to her lack of coordination, communication and time management. I had to reach out to Lisa the day before our expected closing since we hadn’t heard from her, only to find we still needed 4 items. She never reached out to us. It was extremely disappointing and frustrating working with Lisa.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars

We have been extremely impressed with everything to do with Veterans United. They were extremely friendly, courteous, and professional throughout the entire process.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

5 out of 5 Stars

I will definitely recommend VU! After Rocket failed us, the professionals at Veterans United took over and completed our mortgage at light speed! Thank you Veterans United!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

The team at Veterans United make it easy to buy or refinance. Highly recommend if you're in the market.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

The team was great, I would highly recommend

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

As far as I know, Veterans United went above and beyond to facilitate a successful purchase of the property. I would definitely recommend them to all Veterans.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

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5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Everyone that has helped us through the process kept us up to date on everything we needed to get done and checked in with us to see how we were doing and if we needed anything! Very personable and kind throughout the entire process of buying our home! Highly recommend!

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Very responsive team. Previous loans were very difficult to contact loan officer and underwriter. Not the case here.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Such a wonderful company with so much to offer in the process of buying a new home.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

VU staff had me supported every step of the way. on the ball and friendly, cheerful, professional! really appreciate my team!

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

Our loan team was patient and understanding. Anytime I had any question they did a excellent job answering question and when issue arose they were there to help.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Outstanding team of professionals. Nothing came up that they couldn't handle. Made the process seamless and carefree. Would highly recommend this team to any or everyone. Thank you for a job well done.

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

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Experience first-hand why 355,621 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Ryan, Annie, Adam, and Maria were great. Anytime I had a question they were quick to answer. They made this process easy and less stressful. I appreciated how they remembered things I said and sent a personable gift right before closing. I also enjoyed laughing every time Annie and I were able to speak things happening into existence just by one of us asking if we could get a hold of someone. A+ team. Would definitely recommend them.

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

Miquel and Alyssa were so helpful throughout the mortage application process. We highly recommend Veterans United.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

Veteran's United was always on top of things and Bryandt advocated for me like I have not see anyone do. He is higly commited to his job I thank him from the bottome of my heart.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Service was very comprehensive, and all Veterans United staff were extremely responsive and professional.

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

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