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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,533 reviews
709 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,533 Navy service member reviews

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5 out of 5 Stars

Good morning,I am writing to express my sincere appreciation for the exceptional work provided by Jake Hanson and his team. They made the entire home refinance process seamless and ensured every detail was handled perfectly. Having worked with Jake for nearly seven years, I can attest that he is a consummate professional who truly excels at what he does. Because of this experience, I will remain a loyal Veterans United customer.I would also like to recognize Brooke Mudd for her outstanding support. She answered all of my questions without hesitation, and her guidance was impeccable. Both Jake and Brooke are absolute rockstars who represent Veterans United incredibly well; I highly recommend them for any future promotion opportunities.Lastly, I would like to thank everyone else involved in the process, including the underwriting staff, title and escrow teams, and the notary assigned to my closing.Have a great day!Best regards,Eric Williams

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

The efficiency of the Veteran's United team is comparable to a Formula One pit crew and all I had to do was drive!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

Matt and his team are fantastic! My 3rd transaction with him and just as smooth and knowledgeable as always!

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

3.5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars

Very helpful, very accessible and very knowlegible. I have used their services for initial purchse and for refinace.Would recommend them to felllow veterans and friends.

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

4.5 out of 5 Stars

Very helpful team lead by Janeanne Stephens made the entire home shopping, buying and closing easy.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

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5 out of 5 Stars

I’ve been searching for “my” house for years Chance Mullins has been outstanding. Helping me through all the ups and downs….homes in several states and finally to my new home in Florida. I cannot express how supportive he has been through this whole process

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Great service and great people. They walked us through every step and made the process easy.

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

Very smooth process with knowledge people to help with every step along the way

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

SO IMPRESSED with Veterans United Team, They always kept me updated on the the process, responded fast to any questions I had and very professional. I was worried the process would be stressful but Veterans United made it easy. I would HIGHLY RECOMMEND Veterans United to anyone.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars

Im not very good on computer, casey and team made it painless

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

The VU team did an outstanding job with supporting me through the loan process. They provided all the details or answered any questions or concerns that I had during the process. I highly recommend Veterans United for veterans looking to purchase a home. Such a great group of professionals!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Kyle and his team went above and beyond to help my wife and I get into two houses and refinance both of them for much lower interest rates. Putting your trust into him and his team will be the best decision you will make in your home buying journey!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

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Experience first-hand why 359,034 homeowners give us a perfect score!

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5 out of 5 Stars

I love working with Chance Mullins and Veterans United. It is always an honest and straightforward experience. I would highly recommend Chance Mullins and his team to anyone.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Professional operation!Josh and Hannah I cannot say enough good things to convey the appreciation from me and my son!! I cannot believe it!
~ Thank you, dearly. 🙏💯🙂🫶Despite the multi-layered complexity of this home buying experience i.e. Short sale, VA home-loan formalities, seller surprises, property unknowns, and just the overall frustrations that come up with all major purchases.....My team always made sure to communicate with me every step of the way which really helped mitigate any insecurities I may have had during this process!
I really appreciate the integrity and was pleasantly surprised with everyone's professionalism!!My son and have our very own place to and every ingredient to make this now.......
Our Home! 🙏🏡🫶🙂💯

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Fantastic Team !!! Outstanding Service

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

I was hoping for a larger payment reduction with an almost 1% rate reduction, but the team at VU did an amazing job, as always.

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Mrs. Wendy Edde and her team were superb and tried their best to help me close as fast as possible even through the holidays.Could not have wished for a better experience. Thanks

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

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