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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,608 reviews
636 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,608 unfiltered reviews

Starting on Page 13 of 14,987. Return to Page 1

4.5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Photo submission from Jodeen B.

Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

The entire staff of Veterans United was very knowledgeable, helpful, and caring, they all worked hard to ensure if I had a question that it was answered and they address all my issues and concerns quickly. My transaction was seamless, and I would use Veterans United again and recommend them to my family and friends.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars

You were there every step of the way

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

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5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

My team was amazing. Answered my questions in a timely manner and always communicated with me. I truly have had a wonderful experience in a moment where I was terrified to do this alone thank you. You guys have a wonderful day.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars
Photo submission from Tsimnuj T.

First home purchase!!!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars

As first-time homebuyers, my wife and I expected the home buying process to be stressful and difficult, but Aaron and Jordan completely changed that belief. They were extremely responsive, informative, and always took the time to explain everything clearly. They didn’t just treat us like clients — they spoke to us like family, which made a huge difference during such an important moment in our lives.Any issue that came up, Aaron and Jordan handled it quickly and professionally, giving us confidence every step of the way. Because of them, the entire process felt smooth and manageable. I strongly recommend Aaron and Jordan to anyone looking for a loan officer who truly cares and goes above and beyond.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

David and Rae were awesome in every way

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

Ready to see for yourself?

Experience first-hand why 357,367 homeowners give us a perfect score!

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5 out of 5 Stars

From start to finish, Moya and her team were helpful, polite and professional, just a pleasure to work with.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

My loan team was trustworthy, reliable, and efficient from start to finish. Their communication and follow-through gave us peace of mind during a process that can otherwise feel overwhelming. We initially considered going with a different lender, but their lack of communication—missed callbacks and no updates—made the decision easy. Choosing this team was absolutely the right move, and we’re so glad we did. Highly recommend Veterans United Home Loans. Our loan officer was Tony Stephenson. He was absolutely outstanding. He was incredibly communicative and made the entire loan process feel so much easier and less stressful for us. Tony truly went above and beyond—always available to answer questions, even after hours, to ensure everything stayed on track and on time. We always felt informed, supported, and confident throughout the process. We couldn’t have asked for a better experience and highly recommend working with him.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Veterans United made my VA home loan experience smooth and stress-free from beginning to end. The team was responsive, knowledgeable, and truly supportive throughout the entire process. They took the time to explain everything clearly and made me feel confident every step of the way. As a veteran, I felt genuinely valued and cared for. Because of Veterans United, I’m now a homeowner, and I’m incredibly grateful. Highly recommend to any veteran looking to buy a home!

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars

The process was fast and convenient. The staff was very helpful, friendly and knowledgeable.

headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars
Photo submission from Crystal J.

I'm stepping into a new phase in life. That said, Daren and his team have been absolutely essential players in my game plan to renew my joy. Thank you so much for making this an easy process!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

1 out of 5 Stars

My overall experience left a lot to be desired!

Response from Veterans United

Hi Lauren,
I’m sorry to hear your experience left you feeling this way. That’s not what we want for anyone, and I appreciate you taking the time to share your feedback.

If you’re open to it, our Client Advocate team would be glad to listen and learn more. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.

Sincerely,
Claire S.
Client Relations Manager

5 out of 5 Stars
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

4.5 out of 5 Stars

I would definitely recommend the VA for a home mortgage, but ask for Ross Mc Clanahan, he will guide you in the right direction.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars

For a first time homeowner, Kevin Reichert along with other members of the team made my transition from a renter to a homeowner truly amazing. Anytime I had a question, it was answered in a timely manner. With God, United Veterans made my dream come to a reality. Now I'm sitting back and enjoying the beautiful view. THANKS AGAIN KEVIN REICHERT

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

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