The team made the whole process really easy and reassuring. They were all incredibly positive and supportive and knew exactly how to reduce the stress.
Need to figure out what the underwater wants before okiing forms to go through to only get kicked back at the 11th hour that causes closing date to get moved .
Benjamin Pritchard has been the most outstanding person involved in this process and has my utmost respect and praise for helping me navigate my way through the process highly recommended for anyone .
Very easy to work with. Veterans United paid close attention to the details and completed everything as we discussed. Great experience.
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
As usual, Nathan Jackson and his team are awesome. That's why I keep coming back. ;)
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Flawless absolutely amazing process
VU did above and beyond what was required. They kept us informed at all times and provided timely reminders for needed data. Everyone at VU was polite, courteous, and knowledgeable.
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
Bobby and the team were outstanding from start to finish! They were a message or phone call away for any questions or concerns I had along the way. The whole team was kind and considerate and went above and beyond to meet my needs. I could not be more pleased with my experience! I used Veterans United to buy my first home and again for this refinance and I have no regrets for either. Thank you Bobby and the rest of the team for helping me get here!
The crew from beginning to the end was outstanding. They were on top of every detail when I often found myself floundering and lost. Each staff member's expertise was a blessing and everyone was beyond organized, making the process seamless. I am so grateful and appreciative. What a team! Thank you.
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My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
VU was on top of every situation and issue that arise, and was proactive with potential issues as well.
Very professional, friendly and awesome staff!
I so appreciate having an entire team of knowledgeable people available to help me through the home buying process. I've purchased 6 homes so I am not a novice; however, questions still arise and I was confident Karol and her team would be able to answer them and I was correct!
