Melissa Kunkel was amazing in giving me the information I needed to make decisions based on locking in my loan rate, informing me about the EARL program and ultimately making me feel comfortable and fully educated on the process and what I was signing myself up for.
I've been renting all my life cause I never thought owning a home was a reality for me. I had no idea how easy and affordable the process could be. My only regret is that I didn't come to Veterans United sooner. I would highly recommend to my fellow veterans to pursue buying a home with Veterans United.
Emmett is awesome and easy to deal with
Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
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Veterans United made the entire process easy and quick. They knew exactly what to do and when to do it and made the whole sale streamlined and easy to understand.
Efficient
Fast and responsive. Reached out to me first, got the ball rolling, when problems happened they were clear with what happened. Everything went smoothly.
I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
The process was made easy and painless
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Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
Customer service packaging of VU is without peer.
I’m using Derek and this VA Home Loan company for every property I buy and will pass Derek number to every veteran I know.
