Veterans United made my home buying process easy. They were always there to answer any questions I had being a first time buyer. I definitely recommend them for you home buying needs.
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Having no experience in buying a home, it seemed pretty easy with the help from staff at Veterans United!
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We are very pleased with our experience with Veterans United Home Loans. Mr.Dyer and his whole team was awesome during the whole process.
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
Veterans United is the best they were there from day one till I closed on my house.
Jerry and his team are amazing. They are with you every step of the way. Quickly return any concerns or questions you have. Knowledge and let you know what to expect all the time. I would not trust any other team after dealing with this one. If I could give 10 stats I would.
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Great people, great customer service, just a very faulty app
Response from Veterans United
Hi Garrett,
Thank you for the kind words about our team and customer service. I’m glad you had a positive experience with the people you worked with, and I’m sorry the app made things more frustrating than they should have.
If you’d like to share more about what wasn’t working well, our Client Advocate team would be happy to listen and pass that feedback along. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
The whole team made me feel like I was their only client.
They were all great! Helpful, informative, knowledgeable and patient. With the government shutdown we had some "hiccups" that caused me to panic and the stayed strong, stable , understanding and kind.
