I never even imagined that I could be so stressed free after the signing of all the paperwork and trying to back out a couple times. My team was awesome and my Loan Officer Justin Minard kept telling me to just let him get me across the finish line and he did just that! I felt like Kirk Gibson hitting a walk off Homer in 1980 World Series. Thanks to all of you! I'm making improvements already and bringing the property value up. 😎
Overall, Veterans United has been awesome! They're competitive too.
Veterans United Home Loans made the process of buying our first home so easy! Bobby was absolutely amazing throughout the process and was very helpful. We are very satisfied with how everything turned out and we will recommend Veterans United Home Loans to others looking to purchase a home. Thanks Veterans United Home Loans and special thanks to BOBBY!!
They team who worked with me were outstanding! Friendly, professional, and one what the hell they were doing.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
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A Thousands THANKS 😊 to Jose Banuelas and Cierra Halbirt. It was a tiresome journey, but they kept us motivated. They both were so professional and friendly. They kept us calm through the whole journey. They weren't satisfied unless we understood every step that had to be taken. Very satisfied with the both of them. Will refer Jose to friends and family. SATISFIED YES 😌 Thank you Jose and Cierra...
Each dept was very communitive and very friendly.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Thank you for your outstanding customer service. Also, your website is excellent!
Very streamlined and responsive during the process.
Everything was easy and outstanding service
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Tony and the rest of the loan team were phenomenal. This was the easiest homebuying process I’ve gone through, and we’ve moved a lot…
The team also helped a ton by showing me that I hadn’t used all of my VA loan eligibility, even though some was tied up in another property. This will save us a significant amount over the life of the loan with the lower interest rate.I would 100% recommend Veterans United to anyone who was looking to buy a home.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
I can’t recommend this team enough! As a Veteran and a first-time homebuyer, I was looking for a process that was straightforward and supportive, and that’s exactly what I got.
Katie Smith was an absolute rockstar. She was always there to pick up the phone when my wife and I had questions, and she stayed on top of every detail, calling us personally whenever important info was needed. She made a complicated process feel easy, and we are now settled in the perfect home because of her hard work. If you're looking for a loan officer, go with Katie—she’s the best!
I worked with Heather Carmichael and her team for a VA refinance. Heather and her team were extremely helpful and the process was very easy. I would definitely recommend them.
