For the situation and the time restrictions pending my representative for Veterans United was more than helpful and more than expedient in getting this process done, I am very pleased with the outcome and would definitely recommend Veterans United to anyone that may need to refinance and or use their VA loan.
Before Alice, our representative was Ty Reece. Ty was amazing to say the lease. He was so helpful and always called to check in. We were sad when we found out the company we bought from said we would have to use their veterans United rep. I hope whoever this feedback goes to gives Ty the well deserved recognition for his outstanding job.
Response from Veterans United
Hello Alec, thank you for taking the time to share your feedback. We are glad that things worked so smoothly with Ty and realize there may have been some other aspects that impacted your overall experience. One of our Client Advocate team members would be interested in learning more from you, so feel free to reach out to us to discuss further.
Highly recommend their services! Buying a home can be stressful but veteran United home loans does a great job from cradle to grave of lender to agent to their online portal for uploading documents. User friendly website and outstanding customer service.
The home buying process can be long and tedious, but having the Veterans United team in our corner really did make it easier. Having now bought our home, I truly don't know how we would have done it without them. They really do look out for you. The team who assisted us did not give up until the time was right and we found our perfect home. If we ever go through home buying again, Veterans United will be my first call.
Alice was very helpful. She took the time to answer my an questions and walk me through the process. As a first time home buyer, her assistance was greatly appreciated.
Veterans United by far had the best customer service of any other loan provider I shopped around for. When I inevitably PCS and move to another duty station, I will without a doubt use Veterans United again. Thank you for making buy my first home stress-free!
Best loan experience ever!!
I had a great experience working with VU. Buying a home is very stressful and the loan specialist I worked with made the process very bearable. I would recommend working with a local agent instead of an agent from corporate.
Alice made the process very smooth. Given the fact that we are in Hawaii and the time difference is 4 hours, she made herself available at any time and was very attentive to our needs and was able to answer all of our questions. Also, her initial loan estimates and costs were extremely accurate to the final amount we ended up with. It shows she did her homework and treated our case with great interest. Thank you Alice!
We just bought our first home, Veterans United made the process fast and easy!
I would recommend Veterans United to any person or family looking to buy or refinance a home.
Veterans United set us up with Bryce O’Brien, who did an excellent job, along with her husband John, in finding us our home. We are appreciative for that.
I was afraid to start the VA Loan since was my first time applying for a new home, but fortunately I found Veterans United helped me to make my dream of owning a house.I will recommend Veterans United to any soldier in the Armed Forces looking for a home, process is very professional and quick. They really work to make your dreams into a reality. Make sure you contact Alice Schneider,She will help you out from day 0 to the end of the process.
From the beginning to the closing we had a great outcome. We would definitely recommend VU to anyone who is looking to purchase a home. They actually cared about us and making sure we got approved with no issues at all. Thank you VU!!