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Colorado Springs, Colorado Reviews

Unedited and unfiltered reviews from Veterans and military families

2,136

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
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5 out of 5 Stars
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Highly recommend their services! Buying a home can be stressful but veteran United home loans does a great job from cradle to grave of lender to agent to their online portal for uploading documents. User friendly website and outstanding customer service.

5 out of 5 Stars
Would Recommend

The home buying process can be long and tedious, but having the Veterans United team in our corner really did make it easier. Having now bought our home, I truly don't know how we would have done it without them. They really do look out for you. The team who assisted us did not give up until the time was right and we found our perfect home. If we ever go through home buying again, Veterans United will be my first call.

4 out of 5 Stars
Would Recommend

Alice was very helpful. She took the time to answer my an questions and walk me through the process. As a first time home buyer, her assistance was greatly appreciated.

5 out of 5 Stars
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5 out of 5 Stars
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Veterans United by far had the best customer service of any other loan provider I shopped around for. When I inevitably PCS and move to another duty station, I will without a doubt use Veterans United again. Thank you for making buy my first home stress-free!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I had a great experience working with VU. Buying a home is very stressful and the loan specialist I worked with made the process very bearable. I would recommend working with a local agent instead of an agent from corporate.

5 out of 5 Stars
Would Recommend

Alice made the process very smooth. Given the fact that we are in Hawaii and the time difference is 4 hours, she made herself available at any time and was very attentive to our needs and was able to answer all of our questions. Also, her initial loan estimates and costs were extremely accurate to the final amount we ended up with. It shows she did her homework and treated our case with great interest. Thank you Alice!

5 out of 5 Stars
Would Recommend

We just bought our first home, Veterans United made the process fast and easy!

5 out of 5 Stars
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5 out of 5 Stars
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I would recommend Veterans United to any person or family looking to buy or refinance a home.

4.5 out of 5 Stars
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3.5 out of 5 Stars
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Veterans United set us up with Bryce O’Brien, who did an excellent job, along with her husband John, in finding us our home. We are appreciative for that.

5 out of 5 Stars
Would Recommend

I was afraid to start the VA Loan since was my first time applying for a new home, but fortunately I found Veterans United helped me to make my dream of owning a house.I will recommend Veterans United to any soldier in the Armed Forces looking for a home, process is very professional and quick. They really work to make your dreams into a reality. Make sure you contact Alice Schneider,She will help you out from day 0 to the end of the process.

4.5 out of 5 Stars
Would Recommend

From the beginning to the closing we had a great outcome. We would definitely recommend VU to anyone who is looking to purchase a home. They actually cared about us and making sure we got approved with no issues at all. Thank you VU!!

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5 out of 5 Stars
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4.5 out of 5 Stars
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Fast, responsive, and they were always willing to help me understand or answer my questions throughout the process.

5 out of 5 Stars
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4 out of 5 Stars
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I preferred working with a lender who had senior enlisted representatives on their board.

More Reviews

See all 2,136 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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