Veterans United was with us from start to end with our home purchase! Our Loan Officer, Ben Rutledge was very professional and knowledgeable. He was always available and able to answer any questions we have. We appreciate being informed during the entire loan process.
My home loan process was extremely disappointing.communication from Alix Iriate was rude and very poor . I cannot recommend this lender based on my experience. The service was very unacceptable , important information was not provided in a timely manner the whole process was very stressful.
Response from Veterans United
Hey Christopher,
I’m really sorry to hear how disappointing and overwhelming your loan process felt. You deserved clear, respectful communication and timely information, and I hate that your experience didn’t reflect that. I’d like my advocates to have the chance to learn more and look into what happened so we can address your concerns. If you’re open to talking, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Great company to work with
These are the best people to work with. They made the whole process simple. They are very professional and people oriented. It was a pleasure to work with the whole team.
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Veterans United is an overall awesome and convenient way for US veterans to get a home loan and get into a house of Our Own
Veterans United was amazing. If you are looking to purchase a new home this is the team you want on your side. Oh and be ready cause they are on the ball and it takes weeks not months
Had good experience with you and Michelle White.
Very thorough on what is expected, very up front and easy to understand. The agents were very friendly and kind. Thank you for all your help. I am enjoying my new home immensely!
They Helped me on any question I asked and support all the time
Misty and my whole team were simply wonderful they made the whole entire process easy and stress free they always answered the phone , answered every and all my questions and including my son in the gifts for our first house purchase
I had an outstanding experience working with Toby Sullivan, my loan officer from Veterans United Home Loans. Toby Sullivan made what could have been a long and stressful transition incredibly quick, smooth, and simple. Whenever I had questions, he responded right away and always made sure I understood every step of the process. His professionalism, patience, and commitment to excellent service truly set him apart. I’m grateful for all his support and highly recommend Toby Sullivan to anyone looking for a knowledgeable and reliable loan officer.
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Process was simple and easy to get approved. Andy Miller was fantastic to work with. Was kept in the loop during entire process, and had everything explained to me in detail as I was a first time home-buyer. He made sure all of my questions were answered and never made me feel "rushed". Highly recommend ????
Working with Veterans United is very easy. They are responsive to any questions. Very helpful with the process. This is my 3rd time working with Veterans United.
