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Colorado Springs, Colorado Reviews

Unedited and unfiltered reviews from Veterans and military families

2,099

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
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I first called corporate out of Columbia, MO. They were horrible. Didn't answer my phone calls and email was hit and miss, I almost gave up and went with Navy Federal Credit Union, but my boss recommended Alice Schneider at the local Colorado Springs branch. She got my file transferred to her and everything was easy peasy from there.

3 out of 5 Stars
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5 out of 5 Stars
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Shannon, Jessica, and Alice went way above our expectations.

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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They made the home buying process so much easier for me. very professional and always stayed in contact. Great experience

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Everybody was extremely helpful during our experience and would get right back to us when we had a question.

5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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The team at Veterans United Home Loans made my home purchase A worry free process. I am a first to home buyer an Veterans United walked me throught every detail to in sure I understood the VA home Loan process. I will Recommend them to all friends and Soldiers looking to retire an purchase a home.

4.5 out of 5 Stars
Would Recommend

The total process wasn't as bad as my last new house but, did take a rather long time getting everything done.

4.5 out of 5 Stars
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3.5 out of 5 Stars
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5 out of 5 Stars
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Very helpful. Keep up with the good work. Great job.

4.5 out of 5 Stars
Would Recommend

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3.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Everything was very smooth. Simplified and easy for a first time home buyer.

5 out of 5 Stars
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Alice Shannon and John were completely Awesome everything went smooth and better-than-expected

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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I have experienced 4 home mortgage closings in past years and none have progressed as smoothly, less problematic and swiftly as with Veterans United. Grant and Bryan are true professionals providing superior service to our veterans. Thanks for your exceptional support.

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See all 2,099 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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