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Colorado Springs, CO Reviews

Colorado Springs, CO Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,236 reviews
576 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,236 unfiltered reviews

Starting on Page 51 of 75. Return to Page 1

5 out of 5 Stars

Mr. Grant Schneider and Dmitry Choukline provided exception services as I was preparing to purchase my first home. They were valued confidants that had zero issues with breaking down the loan, paperwork requirements, and any overall questions we had about the home buying experience.

5 out of 5 Stars

They are quick to process loans, professiona and friendly.

4.5 out of 5 Stars
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5 out of 5 Stars

Dmitry and Grant provided a very easy and smooth transaction process for our family.

4 out of 5 Stars

Everything was great, and both Grant and Dmitri were very helpful. My only tiny complaint (hardly worth even mentioning) was that I feel that the process for dealing with the credit card balance that I had, was not explained clearly enough. If I had known what a huge pain it would be to have that balance, I would have paid it off before I actually applied for the loan. On the day I did apply, Grant told me that by paying it off on closing day, I could possibly lower my down payment. Not only did it not lower it, but it became a huge hassle to pay with a check from title, and I had to carry a balance which charged me interest. I pay the card off every month, so that is not ideal for me. It's all done with now, but if I had known that I could have just paid it off as always, before applying, I would have.

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4.5 out of 5 Stars
4.5 out of 5 Stars
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5 out of 5 Stars

Everything went great. If we had questions or we needed info, we had an answer right away. We could sign documents from our phones, but felt secured with our own password.

5 out of 5 Stars
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5 out of 5 Stars

Very fast ! They told us it would take 30 to 50 days to close on our house once the process started, I'm not even sure that the whole 30 days was used.

3.5 out of 5 Stars
5 out of 5 Stars

The team at Veterans United is very good. I appreciate that they were available 7 days a week.

5 out of 5 Stars

I would definitely recommend VU as we received excellent service and guidance throughout the entire process.

Ready to see for yourself?

Experience first-hand why 1,714 homeowners give us a perfect score!

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5 out of 5 Stars
4 out of 5 Stars

Dmitry and Grant were very easy to work with.

4 out of 5 Stars
5 out of 5 Stars

Alice Schneider was very professional and kept us updated every step of the way.

5 out of 5 Stars
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5 out of 5 Stars

Extremely efficient. Completed the process in a very short time frame while maintaining and meeting all of our wants and needs. The process was very smooth.

5 out of 5 Stars
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