Best loan experience ever!!
Katherine was amazing, very attentive to all of our needs, very accessible to answer texts, emails, and schedule showings for homes we wanted look at. Answered all of my questions, and was very informative. Still went above and beyond even after we closed. I would highly recommend Alice and Katherine for your home buying team.
I preferred working with a lender who had senior enlisted representatives on their board.
Even though the loan process can be stressful, The national and local teams we worked with made the process so easy. They all were very helpful and we were able to to close in less than 30 days. Thank you all for your efforts.D. Sanders
Veteran's United (VU) makes what is a monumental and an intimidating process; streamlined, easy to understand, and worry-free. Their efficient use of online tools and streamlined communication enhances the process and your experience, ten-fold. I would recommend VU to anyone seeking a VA loan for their new home.
This office is great for veterans. You feel like your time in the uniform finally is paying off.
Two concerns we had:1) assumption was made that we would be in town for closing; we were not asked; we had to jump through hoops in Florida to get papers signed and physically mailed in for closing.2) we were not asked about locking an interest rate; it was locked without our knowing; that's the first time we've not been consulted about locking a rate.
The fact that everything but closing is handled online is absolutely awesome! Alice is super quick to respond and get things done. We will go through her for every future home loan we have.