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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
72,815 reviews
783 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 72,815 Air Force service member reviews

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4.5 out of 5 Stars

Nicole Barber and her team are very professional, friendly and proactive. In all my interactions with the team, I was treated well and got the answers I needed.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

As a First-time Home Buyer, Jeremy and his team did an awesome job, and they answered all the questions that we had. Veterans United website is full of useful information too, and the application to closing process is really streamlined.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

The team was constantly on top of every issue. It made for a very smooth home buying process. We had small hiccups that were handled within the day the happened and barely effected the process at all. I'm glad I got the team I did, couldn't imagine having anyone else work this process.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

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5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

Simple and easy process. Adam is very informative and responsive to inquires and our needs. The is the second time we have used Adam and he and his team have done a fantastic job. We highly recommend him.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

This website does not have the RAM capacity to express how grateful I am for the help of Dorian Henderson, and the Veterans United staff! This home buying experience was a roller coaster of emotions but Veterans United aided ultimate happiness!

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars

As a first time buyer, I wish more was explained. Like when the estimated loan contract was consistently changing, no one let me know why.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

4.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

As a US Air Force veteran, I can’t say enough good things about Veterans United Home Loans. From the moment I reached out for my VA loan, their team treated me like family, patient, knowledgeable, and genuinely invested in making the process smooth. My loan officer, Brock and his team walked me through every step, explaining options in plain English without any pressure. We closed on our dream home faster than I expected, with zero surprises on fees or rates. They’ve got a real heart for vets, and it shows. If you’re a fellow service member looking to buy or refi, do yourself a favor and go with VU, you won’t regret it! 5 stars all the way.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars

I feel like Veterans United really looked out for me and my best interest. They They insured that every tee was crossed and eyes were dotted. I had to provide a few simple documents and they just took over and did the rest. I would definitely recommend Veterans United.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

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5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

Hard working Team!

headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

We had a great experience.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Jeff and gray were exceptional in their professionalism and assistance throughout the entire process. Wouldn’t have made it all the way through without them.Big shoutout to Jeff. Hard worker and hope others are able to work with him in the future.

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

I appreciated all the assistance. It had been 34 years since we last moved so it was nice having that helping hand to keep us informed and provide information as needed.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

I would give Ben and his team a solid 15/10. He helped me a lot and was very professional. I have already recommended people to him.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

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