Skip to Content

Colorado Springs, Colorado Reviews

Unedited and unfiltered reviews from Veterans and military families

1,460

Total Customer Reviews

99.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
1,056
4
349
3
39
2
11
1
5

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 312 Air Force service member reviews

Clear Filters

4.5 out of 5 Stars
Would Recommend

Alice was there for me on the weekend when I was home shopping. She is on top of it and answered all my questions. She's a gem!

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

I had been turned down by my long time bank for a loan. Veterans United wasted no time in help regain the financialstability I was looking for. The loan process was calming and user friendly. I sleep better now that Veterans United is on my side.

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

This process was very straight forward thanks to the help of my loan officer Alice and the simplicity of the Veterans United website. Everything was laid out well and the things I didn’t understand were explained to me. I’m very pleased with the service I received.

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

2.5 out of 5 Stars
Would Recommend

Before Alice, our representative was Ty Reece. Ty was amazing to say the lease. He was so helpful and always called to check in. We were sad when we found out the company we bought from said we would have to use their veterans United rep. I hope whoever this feedback goes to gives Ty the well deserved recognition for his outstanding job.

Response from Veterans United

Hello Alec, thank you for taking the time to share your feedback. We are glad that things worked so smoothly with Ty and realize there may have been some other aspects that impacted your overall experience. One of our Client Advocate team members would be interested in learning more from you, so feel free to reach out to us to discuss further.

4.5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Highly recommend their services! Buying a home can be stressful but veteran United home loans does a great job from cradle to grave of lender to agent to their online portal for uploading documents. User friendly website and outstanding customer service.

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend

Alice was very helpful. She took the time to answer my an questions and walk me through the process. As a first time home buyer, her assistance was greatly appreciated.

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Grant Schneider

NMLS# 252034

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Best loan experience ever!!

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Katherine was amazing, very attentive to all of our needs, very accessible to answer texts, emails, and schedule showings for homes we wanted look at. Answered all of my questions, and was very informative. Still went above and beyond even after we closed. I would highly recommend Alice and Katherine for your home buying team.

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend

I preferred working with a lender who had senior enlisted representatives on their board.

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend

Even though the loan process can be stressful, The national and local teams we worked with made the process so easy. They all were very helpful and we were able to to close in less than 30 days. Thank you all for your efforts.D. Sanders

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Veteran's United (VU) makes what is a monumental and an intimidating process; streamlined, easy to understand, and worry-free. Their efficient use of online tools and streamlined communication enhances the process and your experience, ten-fold. I would recommend VU to anyone seeking a VA loan for their new home.

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend

This office is great for veterans. You feel like your time in the uniform finally is paying off.

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

3.5 out of 5 Stars
Would Recommend

Two concerns we had:1) assumption was made that we would be in town for closing; we were not asked; we had to jump through hoops in Florida to get papers signed and physically mailed in for closing.2) we were not asked about locking an interest rate; it was locked without our knowing; that's the first time we've not been consulted about locking a rate.

Branch Manager: Alice Schneider

NMLS# 252027

Start your journey today!

Let’s Go!

See all 1,460 unedited, unfiltered reviews from Veterans United of Colorado Springs, Colorado customers who completed our post-closing satisfaction survey.

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

Get Started Online

Back to Top

Speak with a Home Loan Specialist today
- or visit us at -
5825 Constitution Ave, Colorado Springs, CO 80915
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.