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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,801 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,801 unfiltered reviews

4.5 out of 5 Stars

Our loan officer, Mike Quinn, was absolutely great.
There were a few little snags with underwriting, but, they were taken care of promptly.

headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

5 out of 5 Stars

They work with all your problems

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

The VU team Adam and Kimmy were very awesome to work with! They were very helpful and understanding. The App also made it super easy to complete tasks to stay up to date with documents for processing. I highly recommend this Team specifically!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Aaron and his crew were always near the phone for quick and detailed responses to any questions I had throughout the process. No matter how many times I forgot they were always there to guide us into our new home. I never felt pressured or stress since I knew they where there helping with every step along the way.

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

The team did great, ive recieved home loans through other VA lenders and this team, and veterans united are by far the best. The team worked with me through the whole process and helped me with the struggles i encountered. I would recommend VU to anyone.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

Taylor and Madison were a huge help the entire way through. Everything was cut, clear and precise every step of the way. They made the whole process so easy. Couldn't have asked for any one better!

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars

This was my first time purchasing a home, and I wasn’t familiar with all the details involved in the process. The Veterans United team truly made things easier for me from start to finish. They took the time to explain every part of the process, no matter how big or small my questions were. They were always patient, responsive, and made sure I fully understood everything before moving forward. I'm grateful for their support and guidance, and I’m very glad I chose to work with them. I had an outstanding team!

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

3 out of 5 Stars

Underwriter was very concerned about funding this loan because of the borrowers debts. Sister of borrower tried to assist by helping to clear/pay off the debt. Turned out OK but only until there was a back-up loan on the table.Perhaps Veterans United comes together with there underwriting department to resolve challenging scenarios before they get out of hand, as in Brian’s situation.Thanks!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

they stayed in touch throughout the long process of finding the right home. not pushy.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

4 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars

Andrew, Kara and the entire team was absolutely outstanding as regards their guidance, response time to questions and overall expertise with the VA mortgage process.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

My loan team was absolutely amazing! They made the process very smooth and helped me every step of the way.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

I'd never heard of Veterans United before and only tried it out based on the verbal recommendation of a fellow service-member while talking in the p-way. Otherwise, I just would have gone with USAA or whatever Google threw at me. My wife and I quickly noticed how different and welcoming the Veterans United team performed. We never turned back and we couldn't be more pleased with how everything worked out. I also wanted to add that *Richmond Por* was incredibly helpful and responsive as well. He frequently reached out to make sure my wife and I were comfortable and understood the process. We genuinely appreciated him keeping in touch with us and giving us step-by-step overview of what to expect...he went the extra mile. Richmond and Kim make an excellent team.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

I have already referred you guys to a friend who's also a veteran.

headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

Great service 👏

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

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5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

This is the third time I have worked with Veteran's United and keep coming back for their service.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Rebekah Moncrief

Loan Officer: Rebekah Moncrief

NMLS# 1129241

5 out of 5 Stars

Stayed in touch, checked in frequently offering any assistance we might need. This was our second time using Veterans United. The team was awesome to work with.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

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