As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
Debbie was an absolute all star and did everything for me flawlessly !
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Great service and very responsive.
Tyler was awesome. He was available for questions day and night. Spent time explaining all the details I didn’t understand and ran the numbers quickly for me every time I wanted to change something. Ask for Tyler and John. They made a great team. The also send a house warming gift for my son after closing that made our first few days in the house a little easier.
The process was very smooth. The team that assisted me was very patient with us as we were in no huge rush to get the refinance complete. Closing costs actually came back cheaper than originally thought. We got an excellent interest rate with no points. My Team was very responsive to questions and helped make the process a very pleasant one overall.
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
The refinance process with VU was smooth and reassuring from start to finish. Tiffany and Kayla were responsive, direct, and proactive, which made the entire experience feel effortless and stress-free. Easily the best home loan process I’ve experienced.
There were some delays (mostly on my end but something I would like to advocate for) in terms of getting information as it was sent to just email rather than a text or phone call...Just for future would recommend maybe confirming best contact method. I had an issue with my email notifications which was a huge part of it on my end to. But overall I very much appreciate the teams effort and expertise.
Only good things to say about our experience with Veterans United! The team was responsive, knowledgeable, and made the VA loan process easy to understand. Everything stayed organized, deadlines were met, and communication was excellent throughout. I knew that if i had questions they were there to answer them and things that could be a hiccup for other lenders, they were extremely knowledgeable about. They clearly know VA loans inside and out. Highly recommend to any veteran looking to buy a home.
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I have already recommended you guys to a few of my Vet friends who are looking to buy homes within the next year or so! You guys rock!!
Very helpful in every aspect.this is a big step in the journey of life and the staff on veterans united I genuinely feel really do care it makes the next step that much better and feel comfortable doing so they limit some of that stress that can be involved with purchasing a new home in my case.
IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
I had an exceptional experience, Reece and his team made my buying experience pleasant and worry free......
