So patient with me and took care of everything I needed. Keep up your great works.
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Jessica was the best. She was there throughout - answering questions and smoothing problems. Our underwriter was actually over the top and caused a lot of grief. However because of Jessica helping everywhere she could the loan continued relatively smoothly. Because of her, I would return in a heartbeat.
I’m very satisfied with the guidance Melissa Kunkel has provided me. She’s very attentive and promptly responds after every texts/call. Down to Earth and very informative. Thank you Melissa.
Awsome
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I’ve been searching for “my” house for years Chance Mullins has been outstanding. Helping me through all the ups and downs….homes in several states and finally to my new home in Florida. I cannot express how supportive he has been through this whole process
They Did a great job managing everything and keeping me informed about everything that was or were happening.
It is a knowledgeable team of people who are very helpful along every step of the way.
The whole mortgage refinancing was so easy. Matt actually contacted me and said the rates dropped and asked if I want to refinance to get a better rate. All went very smooth.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Even though I am not a veteran, Veterans United was very helpful. We were not able to qualify for a home loan when we first started dealing with Veterans United. Do to their persistence, their professionalism, and their expertise, everything worked out. It took
four months, but we were able to get a home loan and we closed on our home last week. We are so grateful.Thank you so much!
Cartha and Gwendolyn Stroud
Everyone in my Veterans United group did a great job. My meaning of group is there were 4 people I could get a hold of if I had questions. Louie and Mike handled the loan and went above and beyond. We had a surprise issue 2 days before closing and we all worked together. The closing was only a day late.
My experience with Veterans United was outstanding! Cal went above and beyond to make sure the process was exceptional! He listened to what I wanted and was quick to respond to any of my concerns.
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Great service and great people. They walked us through every step and made the process easy.
Very smooth process with knowledge people to help with every step along the way
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
Best possible person to work with. Very patient with old people
Josh and Carrie were amazing to work with! I would recommend Veterans United to any of my friends and family!
Charles was very upfront about the amount of documents that would be requested and to not get discouraged. He constantly kept in contact with me throughout the whole process. And outstanding agent.
