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Colorado Springs, CO Reviews

Colorado Springs, CO Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,236 reviews
570 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,236 unfiltered reviews

Starting on Page 28 of 75. Return to Page 1

5 out of 5 Stars

Highly recommend their services! Buying a home can be stressful but veteran United home loans does a great job from cradle to grave of lender to agent to their online portal for uploading documents. User friendly website and outstanding customer service.

5 out of 5 Stars

The home buying process can be long and tedious, but having the Veterans United team in our corner really did make it easier. Having now bought our home, I truly don't know how we would have done it without them. They really do look out for you. The team who assisted us did not give up until the time was right and we found our perfect home. If we ever go through home buying again, Veterans United will be my first call.

4 out of 5 Stars

Alice was very helpful. She took the time to answer my an questions and walk me through the process. As a first time home buyer, her assistance was greatly appreciated.

5 out of 5 Stars
5 out of 5 Stars

Veterans United by far had the best customer service of any other loan provider I shopped around for. When I inevitably PCS and move to another duty station, I will without a doubt use Veterans United again. Thank you for making buy my first home stress-free!

5 out of 5 Stars
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5 out of 5 Stars

I had a great experience working with VU. Buying a home is very stressful and the loan specialist I worked with made the process very bearable. I would recommend working with a local agent instead of an agent from corporate.

5 out of 5 Stars

Alice made the process very smooth. Given the fact that we are in Hawaii and the time difference is 4 hours, she made herself available at any time and was very attentive to our needs and was able to answer all of our questions. Also, her initial loan estimates and costs were extremely accurate to the final amount we ended up with. It shows she did her homework and treated our case with great interest. Thank you Alice!

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5 out of 5 Stars

We just bought our first home, Veterans United made the process fast and easy!

5 out of 5 Stars
5 out of 5 Stars

I would recommend Veterans United to any person or family looking to buy or refinance a home.

4.5 out of 5 Stars
3.5 out of 5 Stars

Veterans United set us up with Bryce O’Brien, who did an excellent job, along with her husband John, in finding us our home. We are appreciative for that.

5 out of 5 Stars

I was afraid to start the VA Loan since was my first time applying for a new home, but fortunately I found Veterans United helped me to make my dream of owning a house.I will recommend Veterans United to any soldier in the Armed Forces looking for a home, process is very professional and quick. They really work to make your dreams into a reality. Make sure you contact Alice Schneider,She will help you out from day 0 to the end of the process.

4.5 out of 5 Stars

From the beginning to the closing we had a great outcome. We would definitely recommend VU to anyone who is looking to purchase a home. They actually cared about us and making sure we got approved with no issues at all. Thank you VU!!

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2.5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

Katherine was amazing, very attentive to all of our needs, very accessible to answer texts, emails, and schedule showings for homes we wanted look at. Answered all of my questions, and was very informative. Still went above and beyond even after we closed. I would highly recommend Alice and Katherine for your home buying team.

4 out of 5 Stars
4.5 out of 5 Stars

Fast, responsive, and they were always willing to help me understand or answer my questions throughout the process.

5 out of 5 Stars
4 out of 5 Stars

I preferred working with a lender who had senior enlisted representatives on their board.

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