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Colorado Springs, Colorado Reviews

Unedited and unfiltered reviews from Veterans and military families

2,042

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Have used Veterans United for both homes I've purchased now. From start to finish they make the process of buying a home simple and efficient. I've recommended VU to several servicemembers and they too have been impressed with the service offered by Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Michael and his team went above and beyond in every aspect of the loan process. As a first time home buyer, I was intimidated by the process, but from the very beginning, Michael put me at ease and not only took my anxiety away, but also made every step easy and stress-free. He was available to answer questions around the clock, and always provided me with accurate and knowledgeable information. My realtor mentioned on several occasions that she was also very impressed by her interactions with Michael. His professionalism and expertise are unmatched and I truly believe I couldn’t have had anyone better on my team.

5 out of 5 Stars
Would Recommend

The only thing is a lot of vets support Vet united, I was told that my loan my not stay with you all and again we went with you all for the strong troop support but there is a small possibility that my loan goes to another bank.

5 out of 5 Stars
Would Recommend

Veterans United Home Loans covers ever aspect of buying a home in Colorado Springs! They have the highest standard of excellence! We highly recommend them to all veterans!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

THANK YOU SO MUCH FOR THE PANAINI PRESS!!

5 out of 5 Stars
Would Recommend

Everything was smooth. Nothing stressful.

5 out of 5 Stars
Would Recommend

Everyone involved have been very helpful and responsive. All questions and concerns I had were handled quickly.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Martin should get a promotion for his excellent customer service and kind patience as this was a very long and unusual process for us. He was there every step of the way to help us finish what needed to be done. Highly recommend him as a loan officer for anyone purchasing a property.

5 out of 5 Stars
Would Recommend

Just want to reiterate that we had almost giving up on buying a house and Alice got us more than we had asked for and ensured we closed ahead of schedule. She took it upon herself to rectify our situation and get us our house. She has excellent people skills and an immense knowledge of her profession. She deserves a raise!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great overall. The automated process at VU is outstanding.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Any journey to a new home can be an obstacle course through the minefields of legal processes.
However, with an experienced guide, even a minefield can be navigated with ease.
Such was our journey to our new home, thanks to the learned team of professionals that we were blessed to work with.

5 out of 5 Stars
Would Recommend

The entire team worked very cohesively.I appreciated the group chat as it kept us all on the same page, and everything was very streamlined. The organizational skills of this group are amazing!

5 out of 5 Stars
Would Recommend

Outstanding job by Michael and the Veteran's United team. As first time homebuyers we had many questions and Michael did a great job answering all of them. His communication was great with timely responses, thorough explanations, and frequent updates. Michael was kind, patient, and provided great comfort to our family knowing he was working on our lending needs. Michael earned my highest of recommendations and we'd hope to work with him again for if the opportunity ever arises.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 2,042 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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