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Colorado Springs, CO Reviews

Colorado Springs, CO Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,236 reviews
569 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,236 unfiltered reviews

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5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars
3.5 out of 5 Stars

Two concerns we had:1) assumption was made that we would be in town for closing; we were not asked; we had to jump through hoops in Florida to get papers signed and physically mailed in for closing.2) we were not asked about locking an interest rate; it was locked without our knowing; that's the first time we've not been consulted about locking a rate.

4.5 out of 5 Stars
4.5 out of 5 Stars
4.5 out of 5 Stars

The gift corporate sent was very nice and thoughtful, thank you guys!! Only thing ai wish could improve is the amount of times we had to verify documents....every single time we had to review even though we were tracking the changes and new it was all going to change again. Perhaps make it available, but no review terequired on the portal until finalized? A simple email would suffice to tell me that the insurance rate change has been received rather than my wife and I having to log on to see a change we initiated.

5 out of 5 Stars
5 out of 5 Stars

Alice Schneider was Amazing!

4.5 out of 5 Stars
5 out of 5 Stars

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Experience first-hand why 1,714 homeowners give us a perfect score!

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5 out of 5 Stars

Absolutely awesome service. Great help to us even from overseas.

4.5 out of 5 Stars
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5 out of 5 Stars

Extremely helpful at all times. Great experience

5 out of 5 Stars
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4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

We had a great experience with Veterans United. The process was seamless, everyone was extremely helpful, and we found the online portal to be easy to use and updated our information.

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Experience first-hand why 1,714 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

FAST EASY PAINLESS PROCESS. TOLD ME WHAT I NEEDED AND THEY HANDLED THE REST....AWESOME SERVICE

4 out of 5 Stars
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5 out of 5 Stars

The overall process was outstanding. I also appreciated the useful videos that explained some of the steps in obtaining the VA loan and home inspection tips.

5 out of 5 Stars
5 out of 5 Stars
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