Outstanding job by Michael and the Veteran's United team. As first time homebuyers we had many questions and Michael did a great job answering all of them. His communication was great with timely responses, thorough explanations, and frequent updates. Michael was kind, patient, and provided great comfort to our family knowing he was working on our lending needs. Michael earned my highest of recommendations and we'd hope to work with him again for if the opportunity ever arises.
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I don't know where to start. Mr. Martin is an OUTSTANDING loan officer and even better person. I knew little about the home buying process, just the basic stuff. I told him from the beginning that I'm nervous, scared, and excited about buying a home. Mr. Martin gave me such a wealth of knowledge and understanding of everything and extra information that I didn't know about or heard of. He answered my calls everytime no matter the time and would explain/answer my questions in such great detail and depth so I understood the home buying language instead of just the basic generic answer. He would even go out of his way to send me a couple of property to look at. I can tell from the first day we spoke before we started the process, Mr. Martin loves his job to help veterans and making people feel comfortable and understanding of the process. I did have days of doubt and wanted to back out because offers wasn't going our way and just seemed impossible. Mr. Martin comes in with his superman cape and reassured me to stay positive he will get me a house. I can go on and on, but I will say Mr. Martin will always have a friend in me! He gave me so much knowledge in this industry that I feel I can be a loan officer. Thanks again Mr. Martin you are an outstanding person with a great personality and a great member to the Veterans United team!
