I had the best experience with everyone involved, from the Loan officers to the credit specialist and the home concierge! The professionalism was impeccable! The communication between them and my realtor was exceptionally impressive! It made everything run smooth, and I would definitely recommend them to Everybody!!!
My family and I are so grateful to the Veterans United team for supporting our dream of owning a home. Thank you Sam and Joel for guiding the way to home ownership so my family can I enjoy our lives, family and friends.
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Great company and outstanding employees. Willing to help you with anything, anytime.
Attentive and professional when required ......congenial when appropriate
Veteran's United has the best employees with SUPER CUSTOMER SERVICE. THEY CARE ABD WORK WITH YOU. GIVES QUICK RESPONSES.
Just a great overall experience being able to do everything electronically over the phone. I was still able to work and get things done. It didn't take any time at all and they stuck with me to help me purchase my very first home.
Professional and quick close,
Amazing overall, Amanda Girard was super helpful during my process along with Karol Hart. The best experience!
Effortless process. All my "To Do's" were easy.
Great process and made everything very easy to update documentation, stay on track, and work easily with the team.
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The company don't communicate very well with the buyer
Response from Veterans United
Hey Robin,
I’m sorry to hear communication didn’t meet your expectations. You should always feel informed and supported through your loan process, and I regret that wasn’t the case here. I’d like my team to learn more about your experience—please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday, 9 a.m. to 5 p.m. CST.
Misty Spain and Ross Pierson was excellent with guiding me through the Home Buying, Loan, and Closing process. They was great to work with!
