Great company and outstanding employees. Willing to help you with anything, anytime.
Attentive and professional when required ......congenial when appropriate
Veteran's United has the best employees with SUPER CUSTOMER SERVICE. THEY CARE ABD WORK WITH YOU. GIVES QUICK RESPONSES.
My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!
Professional and quick close,
Amazing overall, Amanda Girard was super helpful during my process along with Karol Hart. The best experience!
Effortless process. All my "To Do's" were easy.
Great process and made everything very easy to update documentation, stay on track, and work easily with the team.
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The company don't communicate very well with the buyer
Response from Veterans United
Hey Robin,
I’m sorry to hear communication didn’t meet your expectations. You should always feel informed and supported through your loan process, and I regret that wasn’t the case here. I’d like my team to learn more about your experience—please reach out to us at 1-800-212-5200 or ClientAdvocate@vu.com. We are available Monday through Friday, 9 a.m. to 5 p.m. CST.
Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.
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This was our fourth time working with Veterans United, and once again, they did not disappoint. Each experience has been nothing short of exceptional, and this time was no different. The entire loan team demonstrated top-tier professionalism, care, and efficiency from start to finish. Their consistent excellence, especially in serving military families, makes them our go-to for home financing. We highly recommend them to anyone looking for a reliable, transparent, and supportive lending team.
Adam and his team have been very helpful. Answering every question I had in great detail. Also very prompt at returning calls.
This was my first home, and I was very anxious. Steve and the gang at VU were well organized and knowledgeable; these attributes put my mind at ease and made the whole process more manageable. I felt like they had my back from beginning to end.
Dan and Shelby were absolutely awesome. They kept us on track and made sure we understood every step of our loan process. Amazing experience when you have people like these two helping you! Thank you so much for everything.
The loan team, OUTSTANDING! I had zero issues and cannot thank them enough for a smooth process.
Thanks to David and Rae and the entire VU team, my loan process and closing went smoothly because of their professionalism and expertise. David and Rae did an outstanding job keeping me abreast of what tasks I needed to complete in order for me to successfully reach my closing date. Thank you, David and Rae, for your excellent work!
Veterans United made the entire home-buying process smooth and stress-free. Their team guided me through every step, from pre-approval to closing, with great communication, patience, and professionalism. As a veteran, I truly felt supported and appreciated. I couldn’t be happier with my new home and the experience overall!
