Honestly, the entire time their team made us feel like our home buying experience mattered to them. There was a point where Veteran's United should have delegated a different point of contact, (we made an offer on a house the same weekend our loan officer had a baby). Even though he was on paternity leave, the loan officer responded with what we needed to do, albeit concisely.
Later, we had an issue with an appraisal delay. I am pregnant and we'd planned on closing exactly a month before our due date. But we found out the closing was delayed (thanks to the appraisal) the same day I found out from the doctor that baby would need to come out 3 weeks early. When I explained the situation, the mortgage team did everything they could through the holidays to get a closing date sooner than the new baby date. And the day we got approved to close, they sent us a signed card, stuffed animal, and book for the new baby.
Veterans United and specifically Jared B. Made my first time home buying experience a great one. Jared and his team are great people to work with. They explained everything in great detail which I very much appreciated because I did not have any idea where to start or how to start. If I could shout to the world how amazing Veterans United is I absolutely would! I will be referring everyone I know to go with Veterans United ALWAYS!
Bob and his team at Veterans United Home Loans were absolutely outstanding from start to finish. They made the entire home-buying process smooth, clear, and stress-free. Every question I had was answered quickly and thoroughly, and they stayed on top of every detail to keep things moving forward.What really stood out was their communication and professionalism I always knew what stage I was in and what to expect next. Bob and his team genuinely care about veterans and work hard to make sure you’re taken care of.If you’re a veteran looking to buy a home, I highly recommend Bob and his team at Veterans United. You couldn’t ask for a better experience.
This was such a great first time experience. My husband and I, both veterans highly recommend VA Home loan to any VET out there. Thank you for all you do.
Bill Stoldt and his team were absolutely outstanding!!!! They helped answer every question and gave us full comfort into buying our 1st home! They felt like family and are officially part of the Garza Family. Come over for thanksgiving 2026
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Great service and overall super easy process!
Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!
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Communication was awesome. I was always informed. The process was smooth and fast. VU had my best interest in mind at all times.
Veterans United made my home buying process easy. They were always there to answer any questions I had being a first time buyer. I definitely recommend them for you home buying needs.
Our loan team was great from start to finish.
First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!
