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Colorado Springs, CO Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,223 reviews
521 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,223 unfiltered reviews

Starting on Page 54 of 75. Return to Page 1

5 out of 5 Stars

Very straight forward. Excellent and professional service.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Excellent as usual

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars

VZ made my first home buying experience seamless.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

This was our first time purchasing a home, or getting a loan in general! Veterans United were extremely helpful and answered all of our questions while having no issues needing to re-explain and repeat themselves.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

4.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Brandan Hines

Loan Officer: Brandan Hines

NMLS# 275310

4.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

2.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

Alice and her assistant were great.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

The loan was handled quickly and professionally.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars

It would be nice to know when I closed what bank my mortgage is pulling from and how.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Brandan Hines

Loan Officer: Brandan Hines

NMLS# 275310

5 out of 5 Stars

Grant was very proactive and helpful

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Brandan Hines

Loan Officer: Brandan Hines

NMLS# 275310

4.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Excellent service throuout the process. Convenient to have a local lender.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

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5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

I would have liked to have more contact with our loan specialist but understand the need for others to take on the work load.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

The process went very smoothly. I was very impressed they were able to have everything ready for close in 3 weeks.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars

Only the closing process was bumpy but to my knowledge that was on the part of an appraiser and investor, not the lending company.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

4 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

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See all 2,223 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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