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Colorado Springs, Colorado Reviews

Unedited and unfiltered reviews from Veterans and military families

2,185

Total Customer Reviews

99.5%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
Would Recommend

Was frustrated at first when we were told that we couldn't use my military retirement pay as income since I hadn't received an installment yet. Brandan cracked the code and his knowledge will be key to helping others in a similar situation as ours.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

They were there when I had a questions to ask,furthermore They did their best to answer them.

4.5 out of 5 Stars
Would Recommend

Great organization with a really nice facility and people who want to help.

5 out of 5 Stars
Would Recommend

Brandan made sure everything in my loan process went smooth. Even when we had to switch loan types he transitioned efficiently and effectively.

5 out of 5 Stars
Would Recommend

Excellent customer service, very nice, helpful, knowledgeable and understanding.

5 out of 5 Stars
Would Recommend

Best experience we have ever had with a mortgage lender. Fast, very informative and exactly as stated.

5 out of 5 Stars
Would Recommend

it was good, quick response, clear on what they needed, no complaints

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Exceptional service! Very professional and knowledgeable. Much easier than working with my current bank. The closing date was pushed back for reasons out of their hands, but still closed 20 days sooner than USAA quoted!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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Very straightforward and professional company!

5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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3 out of 5 Stars
Would Recommend

Overall fine. Things went relatively smoothly. See question 2.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Grant was amazing during the process. He went above and beyond to take care of my family.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

More Reviews

See all 2,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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