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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,827 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,827 unfiltered reviews

Starting on Page 6 of 14,861. Return to Page 1

5 out of 5 Stars

Rich has made both home loan/refinance processes an absolute breeze. He and his team are my go to. I had multiple agencies reach out trying to get me to refinance through them, but I went with VU strictly for how smooth Rich made the initial process when I bought my home.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

Easy access to upload any and all documents, fast responses and processing, top notch communication. Easiest home buying experience I have ever had (7th house)

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

I would 100% recommend Veterans United , they are outstanding at there job and service they provide , I am very happy and satisfied.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

Working with Travis W and Amy W was a breeze. They were both very accommodating and timely. Thank you for making the process easy and enjoyable!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Pleased, Tks.
Rosario I Torres Febles

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

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5 out of 5 Stars

Smooth process

headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

4.5 out of 5 Stars

Closing agent at title company said it was the most organized paperwork she had seen in a long time.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

4.5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Kyle Bakker, along with the entire Veterans United team who assisted me throughout my refinance journey, were absolutely incredible to work with. I would highly recommend them to anyone seeking the services VU provides. This was my second time working with Kyle and his team, and once again I came away extremely impressed with their attention to detail, excellent communication, and consistent support throughout the entire home-buying experience. Truly top-notch service, & will be returning back!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

2.5 out of 5 Stars

All was well until time of disclosures and communication with title office. Mistakes were made and we almost didn't close on the new home....

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

I had a great experience with Veterans United! This was my first home buying experience so I was extremely nervous and stressed but the kept me as relaxed as possible and it moved swiftly! I closed ahead of schedule even with a few minor speed bumps along the way!

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Veterans United did a fantastic job. We did have some road box but veterans United sell right through it.

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Veterans United was really great they were there everytime I needed something and we were able to complete this very quickly and painless we are so happy we choose Veterans United.

headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars

Great to work with.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

VU worked hard to make this loan happen for a 77year old vet with limited computer knowledge. Already being a homeowner, I was surprised to see how much the loan process has changed.

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Dava and her team are the best that I have worked with in the mortgage industry. I will recommend her hands down every time! I am a lifer!!!!

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

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