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Colorado Springs, CO Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,223 reviews
573 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,223 unfiltered reviews

Starting on Page 64 of 75. Return to Page 1

5 out of 5 Stars

Best loan processor I have ever dealt with

4.5 out of 5 Stars
5 out of 5 Stars

Brandan and Demitri were very helpful and professional.

5 out of 5 Stars

Dimitry and Alice were amazing in completing our loan in a timely manner. My children saw something great in each of them. They truly made the difference for my decisions.

5 out of 5 Stars

Grant & Dmitry were absolutely phenomenal at helping me out throughout the whole process. They went WELL above and beyond what I would expect anyone to do. I had a ton of personal stuff going on and they helped me much more than Academy would have.

5 out of 5 Stars

The experience was completely painless unlike some of the stories I have heard about a VA loan. The home buying process was awesome. Thank you!

5 out of 5 Stars
5 out of 5 Stars

Grant was absolutely phenomenal! Very personable and very knowledgeable. No hassle, he and his whole team are very legit and I would love to recommend this branch in Colorado Springs to everyone I know!

5 out of 5 Stars

Brandan did a great job for us. He explained & answered all our questions.

4.5 out of 5 Stars

We originally called VU and talk to someone from corporate it was horrible it took a month and we were not even ready for pre approval let's say I was ready to leave and find somewhere else but my in laws put us in touch with Alice and got better

5 out of 5 Stars

Grant Schneider and his team were helpful throughout the entire process. I would highly recommend Grant due to the diligence he gave our loan application.

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Experience first-hand why 1,703 homeowners give us a perfect score!

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5 out of 5 Stars

Very knowledgable and professional

5 out of 5 Stars

I dealt mostly with my loan specialist who represented the company very well. Please see comments below regarding Grant Schneider.

4.5 out of 5 Stars
4.5 out of 5 Stars

Very painless process. Grant and Dmitry were very organized, helpful, and maintained quality communication. I'm extremely satisfied with their level of expertise and customer service.

5 out of 5 Stars

Brandon was very helpful and he knew what he was doing. All the questiones we had he went and foud the answer if he did know it.

4 out of 5 Stars

Was frustrated at first when we were told that we couldn't use my military retirement pay as income since I hadn't received an installment yet. Brandan cracked the code and his knowledge will be key to helping others in a similar situation as ours.

5 out of 5 Stars
4.5 out of 5 Stars

They were there when I had a questions to ask,furthermore They did their best to answer them.

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