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Colorado Springs, CO Reviews

Colorado Springs, CO Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,236 reviews
623 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,236 unfiltered reviews

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5 out of 5 Stars

Very knowledgable and professional

5 out of 5 Stars

I dealt mostly with my loan specialist who represented the company very well. Please see comments below regarding Grant Schneider.

4.5 out of 5 Stars
4.5 out of 5 Stars

Very painless process. Grant and Dmitry were very organized, helpful, and maintained quality communication. I'm extremely satisfied with their level of expertise and customer service.

5 out of 5 Stars

Brandon was very helpful and he knew what he was doing. All the questiones we had he went and foud the answer if he did know it.

4 out of 5 Stars

Was frustrated at first when we were told that we couldn't use my military retirement pay as income since I hadn't received an installment yet. Brandan cracked the code and his knowledge will be key to helping others in a similar situation as ours.

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Experience first-hand why 1,714 homeowners give us a perfect score!

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5 out of 5 Stars
4.5 out of 5 Stars

They were there when I had a questions to ask,furthermore They did their best to answer them.

4.5 out of 5 Stars

Great organization with a really nice facility and people who want to help.

5 out of 5 Stars

Brandan made sure everything in my loan process went smooth. Even when we had to switch loan types he transitioned efficiently and effectively.

5 out of 5 Stars

Excellent customer service, very nice, helpful, knowledgeable and understanding.

5 out of 5 Stars

Best experience we have ever had with a mortgage lender. Fast, very informative and exactly as stated.

5 out of 5 Stars

it was good, quick response, clear on what they needed, no complaints

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Ready to see for yourself?

Experience first-hand why 1,714 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Exceptional service! Very professional and knowledgeable. Much easier than working with my current bank. The closing date was pushed back for reasons out of their hands, but still closed 20 days sooner than USAA quoted!

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