Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Very knowledgable and professional
I dealt mostly with my loan specialist who represented the company very well. Please see comments below regarding Grant Schneider.
Very painless process. Grant and Dmitry were very organized, helpful, and maintained quality communication. I'm extremely satisfied with their level of expertise and customer service.
Brandon was very helpful and he knew what he was doing. All the questiones we had he went and foud the answer if he did know it.
Was frustrated at first when we were told that we couldn't use my military retirement pay as income since I hadn't received an installment yet. Brandan cracked the code and his knowledge will be key to helping others in a similar situation as ours.
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They were there when I had a questions to ask,furthermore They did their best to answer them.
Great organization with a really nice facility and people who want to help.
Brandan made sure everything in my loan process went smooth. Even when we had to switch loan types he transitioned efficiently and effectively.
Excellent customer service, very nice, helpful, knowledgeable and understanding.
Best experience we have ever had with a mortgage lender. Fast, very informative and exactly as stated.
it was good, quick response, clear on what they needed, no complaints
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Experience first-hand why 1,714 homeowners give us a perfect score!
Check My Eligibility
Exceptional service! Very professional and knowledgeable. Much easier than working with my current bank. The closing date was pushed back for reasons out of their hands, but still closed 20 days sooner than USAA quoted!