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Colorado Springs, CO Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,223 reviews
578 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,223 unfiltered reviews

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4.5 out of 5 Stars

Great organization with a really nice facility and people who want to help.

5 out of 5 Stars

Brandan made sure everything in my loan process went smooth. Even when we had to switch loan types he transitioned efficiently and effectively.

5 out of 5 Stars

Excellent customer service, very nice, helpful, knowledgeable and understanding.

5 out of 5 Stars

Best experience we have ever had with a mortgage lender. Fast, very informative and exactly as stated.

5 out of 5 Stars

it was good, quick response, clear on what they needed, no complaints

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5 out of 5 Stars

Exceptional service! Very professional and knowledgeable. Much easier than working with my current bank. The closing date was pushed back for reasons out of their hands, but still closed 20 days sooner than USAA quoted!

5 out of 5 Stars

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4.5 out of 5 Stars

Very straightforward and professional company!

5 out of 5 Stars
5 out of 5 Stars

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Experience first-hand why 1,703 homeowners give us a perfect score!

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4.5 out of 5 Stars
3 out of 5 Stars

Overall fine. Things went relatively smoothly. See question 2.

3.5 out of 5 Stars

esigning made the process easier since we were doing this all from a distance.

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5 out of 5 Stars

Grant was amazing during the process. He went above and beyond to take care of my family.

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