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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
Nothing else, everything was as expected!
2nd time we've bought a home with Veterans united. Super professional people who make the entire process hassle free
Michael was awesome! Super responsive and helpful. Answered every one of my dumb questions with respect and honesty!
The Veterans United team was great! They worked with me and got me into the home I wanted and needed for my family. I'm so appreciative of Alice and her team. They had someone there for me every step of the way. Thank you VU!
Betsy Travis seemed a little incompetent. She asked for the same documents that we had already sent to Alice time and time again. Would request documents at 1:30 pm and then get off at work at 2:30 pm. This seemed like a process that could greatly be improved.
As a Veteran and first time homebuyer, I had no idea where to start. My google search led me to Veterans United, but still didn’t know if I was doing the right thing by utilizing their services. Start to finish, the process was streamlined from the pre approval online to the closing documents through the MyVU app, what seemed like a daunting process became easy as checking a few boxes. Alice Schneider and her team helped us through the ups and downs of the interest rate market, from going under and out of contracts and finally closing on a home that fit us perfectly. I would 100% recommend Veterans United to any of my fellow Vets looking to buy a home for their first time.
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They answered all our questions and were very eager to put us in a house and they did efficiently and professionally. Would absolutely recommend them to anyone interested in buying a house
Had an amazing first time home buyer experience.
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Have used Veterans United for both homes I've purchased now. From start to finish they make the process of buying a home simple and efficient. I've recommended VU to several servicemembers and they too have been impressed with the service offered by Veterans United.
Michael and his team went above and beyond in every aspect of the loan process. As a first time home buyer, I was intimidated by the process, but from the very beginning, Michael put me at ease and not only took my anxiety away, but also made every step easy and stress-free. He was available to answer questions around the clock, and always provided me with accurate and knowledgeable information. My realtor mentioned on several occasions that she was also very impressed by her interactions with Michael. His professionalism and expertise are unmatched and I truly believe I couldn’t have had anyone better on my team.
The only thing is a lot of vets support Vet united, I was told that my loan my not stay with you all and again we went with you all for the strong troop support but there is a small possibility that my loan goes to another bank.