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Colorado Springs, CO Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,223 reviews
526 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,223 unfiltered reviews

Starting on Page 43 of 75. Return to Page 1

4.5 out of 5 Stars

The total process wasn't as bad as my last new house but, did take a rather long time getting everything done.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars

Friendly and professional

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

3.5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

Very helpful. Keep up with the good work. Great job.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

4.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

3.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

Everything was very smooth. Simplified and easy for a first time home buyer.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

Alice Shannon and John were completely Awesome everything went smooth and better-than-expected

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

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5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

I have experienced 4 home mortgage closings in past years and none have progressed as smoothly, less problematic and swiftly as with Veterans United. Grant and Bryan are true professionals providing superior service to our veterans. Thanks for your exceptional support.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

4 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

2.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

I know you all are very busy in this area with the number of military members and retirees in the area and I also understand that this is a very busy market and with all that, I felt treated like a person with very specific needs and never treated like just a number.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Grant and his team were always professional. If I had any concerns or issues they would answer right away.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

Alice and Shannon kept me informed on everything to ensure that we were ready for closing. Outstanding customer service.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

The staff was very informative and efficient in processing our refi loan.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

3.5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

0.5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

THE ENTIRE TEAM WAS OUTSTANDING.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

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See all 2,223 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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