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Colorado Springs, CO Reviews

Colorado Springs, CO Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,236 reviews
577 new reviews submitted this week!
99.5%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,236 unfiltered reviews

Starting on Page 44 of 75. Return to Page 1

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

I know you all are very busy in this area with the number of military members and retirees in the area and I also understand that this is a very busy market and with all that, I felt treated like a person with very specific needs and never treated like just a number.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Grant and his team were always professional. If I had any concerns or issues they would answer right away.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

Alice and Shannon kept me informed on everything to ensure that we were ready for closing. Outstanding customer service.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

The staff was very informative and efficient in processing our refi loan.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

3.5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

0.5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

THE ENTIRE TEAM WAS OUTSTANDING.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Grant and Bryan were awesome throughout the entire process. It was a completely smooth process from start to finish and I would recommend this group to anyone and everyone.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

4 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4 out of 5 Stars

Alice, in the CO Springs office, was very thorough and extremely professional through this mortgage funding process. She is well grounded in the Colorado Springs market and uses her experience in the area to provide tailored support to her customers. I also commend her staff for their thoroughness, initiative, and efficiency.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

Awesome service

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

4.5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

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5 out of 5 Stars

Ensured we had felt comfortable throughout the entirety of the process.

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

3.5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

Excellent, responsive service throughout our entire refinance. Impressive.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Working with the folks in the national office in Missouri didn't seem very knowledgeable about VA loans. Luckily I called the local office in Colorado Springs and was much happier with the level of knowledge

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars
headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

5 out of 5 Stars

We were always in contact with Grant and Bryan. They were available whenever we had questions and were more than happy to explain and go over the information they sent us when we needed clarification. Their customer service was amazing!

headshot image of Grant Schneider

Loan Officer: Grant Schneider

NMLS# 252034

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See all 2,236 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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