Grant was absolutely phenomenal! Very personable and very knowledgeable. No hassle, he and his whole team are very legit and I would love to recommend this branch in Colorado Springs to everyone I know!
We originally called VU and talk to someone from corporate it was horrible it took a month and we were not even ready for pre approval let's say I was ready to leave and find somewhere else but my in laws put us in touch with Alice and got better
Very painless process. Grant and Dmitry were very organized, helpful, and maintained quality communication. I'm extremely satisfied with their level of expertise and customer service.
Was frustrated at first when we were told that we couldn't use my military retirement pay as income since I hadn't received an installment yet. Brandan cracked the code and his knowledge will be key to helping others in a similar situation as ours.
Exceptional service! Very professional and knowledgeable. Much easier than working with my current bank. The closing date was pushed back for reasons out of their hands, but still closed 20 days sooner than USAA quoted!
See all 2,099 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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