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Colorado Springs, Colorado Reviews

Unedited and unfiltered reviews from Veterans and military families

2,099

Total Customer Reviews

99.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The experience was completely painless unlike some of the stories I have heard about a VA loan. The home buying process was awesome. Thank you!

5 out of 5 Stars
Would Recommend

Grant was absolutely phenomenal! Very personable and very knowledgeable. No hassle, he and his whole team are very legit and I would love to recommend this branch in Colorado Springs to everyone I know!

5 out of 5 Stars
Would Recommend

Brandan did a great job for us. He explained & answered all our questions.

4.5 out of 5 Stars
Would Recommend

We originally called VU and talk to someone from corporate it was horrible it took a month and we were not even ready for pre approval let's say I was ready to leave and find somewhere else but my in laws put us in touch with Alice and got better

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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4 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Very knowledgable and professional

5 out of 5 Stars
Would Recommend

I dealt mostly with my loan specialist who represented the company very well. Please see comments below regarding Grant Schneider.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Very painless process. Grant and Dmitry were very organized, helpful, and maintained quality communication. I'm extremely satisfied with their level of expertise and customer service.

5 out of 5 Stars
Would Recommend

Brandon was very helpful and he knew what he was doing. All the questiones we had he went and foud the answer if he did know it.

4 out of 5 Stars
Would Recommend

Was frustrated at first when we were told that we couldn't use my military retirement pay as income since I hadn't received an installment yet. Brandan cracked the code and his knowledge will be key to helping others in a similar situation as ours.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

They were there when I had a questions to ask,furthermore They did their best to answer them.

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4.5 out of 5 Stars
Would Recommend

Great organization with a really nice facility and people who want to help.

5 out of 5 Stars
Would Recommend

Brandan made sure everything in my loan process went smooth. Even when we had to switch loan types he transitioned efficiently and effectively.

5 out of 5 Stars
Would Recommend

Excellent customer service, very nice, helpful, knowledgeable and understanding.

5 out of 5 Stars
Would Recommend

Best experience we have ever had with a mortgage lender. Fast, very informative and exactly as stated.

5 out of 5 Stars
Would Recommend

it was good, quick response, clear on what they needed, no complaints

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Exceptional service! Very professional and knowledgeable. Much easier than working with my current bank. The closing date was pushed back for reasons out of their hands, but still closed 20 days sooner than USAA quoted!

More Reviews

See all 2,099 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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